Air tickets, hotels, transfers in/out, different kind of tours and assist cards.

You must send an email with names of passangers, how man people is traveling, trip date, choosen destination and a brief description of requested services; you’re going to receive an email with the price, confirmation and date line for paying.

You’re going to get the confirmation within the next 24h by email.

The deposit is made in the next 48 hours after booking, air tickets must be paid in full once confirmed.

By bank deposit, bank transfer or credit card.

After payment is made, invoice and the order of the confirmed services will be sent by email, with addresses and telephone numbers of the operators.

After the reservation is confirmed with deposit, if it is canceled within 8 days of the confirmation, USD 50 penalty per person is charged.

30 days before 100% is returned.

20 days before 80% is returned.

15 days before 50% is returned.

8 days before there is no return.

Air tickets are valid for one year and when they change their date they generate a penalty, in many cases they are economic fees that are not refundable.

The value of the return is informed via email and a transfer is made, the financial costs will be discounted and previously informed.

Yes, they are subject to availability and taking into account that additional costs paid at the destination may be incurred.

If we have operators within the chosen destination, it can be done.

we can give you information and make the corresponding reservations.

Yes, in private service.

Yes, we can design it from one person.

In the event of an accident, illness, a phone call must be made, the number is previously informed in each confirmation, the telephone central reports where they may be atted, at no additional cost.

The assist cards have different coverage amounts, which will be informed in each confirmation.

We have a 24-hour WhatsApp service number: +57 304 633 3650, e-mail: info@atravex.net